Working with adults and children in Lebanon who have been hurt or treated very badly

Women's Refugee Commission
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About this information

This information is about how to:

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Violence is about hurting someone or doing bad things to them.

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There are many kinds of violence.

This information talks about:

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1. Gender based violence

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This is when someone does something bad to women or girls because they are a woman or a girl.

But it can happen to men and boys too.

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And it can happen to people who may feel different things about being a boy or girl or about relationships.

For example, this could be:

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There are many kinds of gender based violence.

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Violence against children

People can hurt children in all the ways we have talked about.

For example, people may:

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How to support adults and children if bad things happen to them or they may be in danger

Here are some important things to remember:

(1) Make sure the person is safe at all times

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Talk to the person about being safe and the different ways you can help them be safe.

Don't do anything that may hurt them or put them in danger.

(2) Keep the person's information private and safe

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Talk to the person to agree:

Don't tell anyone else what happened to the person without them saying yes first.

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(3) Find out what the person needs and wants

It is important to make sure that:

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(4) Treat everyone fairly

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(5) Think about what is best for each child

This means:

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Children should get:

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Parents should also help with decisions, but not if they are hurting the child.

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If they are, try to find another adult that the child trusts.

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What to do if an adult or child has been hurt and asks you for help

Things to do

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• Talk to the adult or child in a safe and quiet place.

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• Listen to what they say and try to understand how they feel.

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Say things to help them, like:

• Tell the adult or child what help and support they can get

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• Tell the adult or child they can get free support with things like health, the law and a safe place to live.

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Someone will help them with this.

For example, someone called a case worker.

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They know how to give people the right support.

They know about the support people can get.

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Ask the person if they want support from a case worker or some other support

• Make sure the adult or child understands what you tell them.

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• Let them decide if they need any help and who they may want support from.

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Do not:

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• Ask the adult or child questions about what happened to them. This may upset them a lot.

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• Tell the adult or child what to do.

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It is fine to give them information to help them choose.

But don't tell them what you think is best.

• Make any promises that may not happen.

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• Talk to other people that the adult or child knows without asking them first.

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Some hard words you may need to know

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