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  • Women in Nepal

    Digital Media Officer

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    WRC seeks a savvy, creative, and analytical digital media expert to manage all aspects of WRC’s online communications including website, email campaigns, and existing, and yet-to-be-created social media channels. In collaboration with the Director of External Communications and other members of the communication team, s/he will develop and implement WRC’s overall online strategy with the end goal of establishing WRC’s brand/voice and strengthening our digital footprint and presence.

    Essential Job Functions:

    • Manage all aspects of the organizations social media platforms.
    • Manage email communications including designing layout, testing/monitoring performance.
    • Plan and execute integrated email and social media campaigns.
    • Work with the Director of External Communications and the Development Team to manage, build, and microtarget the organizational email program to include advocacy, policy, and fundraising emails.
    • Design and develop graphic design projects including reports, flyers, one-pagers, banners, and other collateral.
    • Work closely with Policy and Advocacy staff to facilitate and manage logistics for organizational webinars.
    • Manage and regularly update the organization’s website.
    • Demonstrated proficiency with HTML required, familiarity with Joomla a plus.
    • Track all digital media engagement, prepare weekly digital media metrics report.
    • Manage online organizational editorial calendar.
    • Prepare daily internal news clips list.
    • Manage consultants and vendors as needed in the development and creation of content
    • Monitor trends in website, social media tools, applications, channels, design and strategy.
    • Monitor effective benchmarks (Best Practices) for measuring the impact of website, social media campaigns and activity. Analyze, review, and report on effectiveness of campaigns in an effort to maximize results.
    • Is a team player with demonstrated experience working on digital media output in partnership with research, advocacy, and policy staff.

    Other skills and attributes:

    • Solid understanding and proficiency with social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, etc.) and how each platform can be strategically deployed to engage a variety of audiences.
    • Experience sourcing and managing content development and digital publishing/CMS.
    • Ability to turn complex/academic/technical language into soundbites suited for digital media platforms.
    • Maintains a working knowledge of principles of SEO including keyword research and Google Analytics.
    • Strong eye for design and visual language, understands the importance of visual communications given the at-times sensitive nature of issues that WRC engages in.
    • Outstanding communications skills, both verbal and written, and the ability to grasp and communicate substantive WRC policies and programs.
    • Possesses knowledge and experience in the tenets of traditional forms of communications/marketing.
    • Excellent interpersonal skills, including the ability to work with staff at all levels.
    • Excellent organizational skills, including ability to conduct and coordinate multiple tasks under pressure to ensure deadlines are met.
    • Ability to work both independently and as a member of a team with the confidence to take the lead and guide other employees when necessary (ie: content development, creation and editing of content, and online reputation management).
    • Strong commitment to the mission and goals of WRC.


    • Bachelor’s degree in digital media, communications, or related field.
    • Three to five years demonstrated successful experience – including tracked ROI – in digital communications.
    • Proven experience and demonstrated outcomes with all the major social media platforms, social media reporting, analytics, content aggregation, content creation and scheduling tools.
      • Expertise with Photoshop, Adobe InDesign, Google Analytics and other search engines, content management systems (CMS), including Joomla and Drupal.
      • Strong understanding of analytical tools and ability to report on metrics.
      • A full understanding of social media marketing best practices, with up-to-date knowledge of latest trends and thinking.

    To apply, please send a cover letter along with your resume and salary requirements to: This email address is being protected from spambots. You need JavaScript enabled to view it.
    Location: New York, NY                      

    The Women’s Commission is an equal opportunity employer; it considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability. The Women’s Refugee Commission is a registered 501(c)3 non-profit organization.