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  • Migrant Rights and Justice

    Recommendations to DHS to Improve Complaint Processing

    Consistent, documented – yet avoidable - deficiencies within the DHS complaint systems have inhibited the Department’s ability to identify internal civil rights concerns and take appropriate action. Here are specific problems and concrete recommendations to improve the handling of complaints and ensure that migrants' human rights are respected.

    • Modified: Thursday, November 12, 2015
    • Published: